7:40 am, up a ladder
The phone keeps ringing. The caller moves on to the next company.
Griffi · your intelligent office colleague
Griffi has a grip on everything.
Your office listens to you.
Less paperwork after work. Tell Griffi about your job. It finds customer information and prepares quotes and invoices. You review and approve.
One customer, two jobs: create sample documents, then use the first invoice for the next job. By voice or text.
Demo in German, English, French, Dutch and Turkish.
German number. Griffi picks up and answers you in English.
Shortened demos. Drafts wait for your approval, and on every real call Griffi makes it clear that callers are speaking to an AI.
From our pilot programme
Our first pilot client · Griffi Belege
92%
less time spent on receipt admin
Reported comparison from our first pilot client, rounded.
Also: 50 visible AI reply drafts 6 invoices issued in Griffi
Report from a carpentry business in the pilot
120 → 0
outstanding voicemail messages
Before Griffi, 120 voicemail messages went unanswered in 1 week. With Griffi, 0 were outstanding; every customer received a reply within 24 hours. Business report dated 5 September 2026.
“I love the design — very simple and intuitive.”
How to read these figures
The time reduction comes from one pilot client’s reported before-and-after comparison for receipt administration, rounded to a whole percentage. The effort depends on document volume and workflow.
Usage figures are a snapshot on 4 September 2026 for 1 July – 4 September 2026: reply drafts visible in the inbox and invoices issued in Griffi. Drafts are prepared replies; issued invoices do not establish delivery or payment.
Additional records: 18 calls with a recorded positive connected duration in the carpentry pilot during 2 – 4 September 2026. Snapshot: 4 September 2026. Answered connections do not establish that enquiries were fully resolved or that human callbacks were avoided.
Report from the carpentry pilot dated 5 September 2026: 120 unanswered voicemail messages in 1 week before Griffi, 0 outstanding messages with Griffi and a reply to every customer within 24 hours. These are figures reported by the business, not independently measured results or a general promise of future response times.
More time for your business Less time lost to calls, email and paperwork
One HQ instead of five apps Contacts, appointments, quotes and invoices in one place
Choose only what you need Base plan from €49 net, with four optional modules
You approve Drafts and sensitive steps stay with you
Your data path at a glance Database Nuremberg · files & backups EU · text AI EU · real-time voice currently US (DPF/SCC) Built for busy owner-led businesses
For businesses where the owner is still the back office.
Three familiar situations, one practical outcome: the admin moves forward without taking control away from you.
Trade businesses
While you are on site or in the workshop, Griffi answers calls, books appointments and gets quotes ready for your review.
Griffi for tradesService & maintenance businesses
Every service request becomes an organised case. Urgent calls follow only the on-call rules you have approved.
See the on-call flowSolo & small businesses
Keep contacts, documents and business knowledge in one place, with a base tier from €49 net per month. Add phone and appointment modules only when you need them.
View plans and pricingMonday morning with Griffi
Depending on configurationWhat came in. What is ready. What needs your approval.
Ask Griffi what came in, what is already prepared and what still needs your approval. Here is what a Monday can look like with the relevant modules enabled.
1 Every request is captured 2 Griffi prepares the next step 3 You approve
Morning
Coffee & weekly overview
The important open items come first. Everything else stays out of the way.
Morning
Coffee & weekly overview
The important open items come first. Everything else stays out of the way.
- Overview ready
Coffee poured. Weekly overview ready.
Griffi summarises what arrived since Friday and what is due today.
- Waiting for approval
Straightforward work is already prepared.
Reply and document drafts are ready for review. You can see what is prepared and still needs your approval.
- Day plan ready
Appointments and replies are sorted.
You can see what is confirmed, which rule-based reminders were sent and where a reply is still due.
On the road
Reception keeps working
Calls, appointments and measurements stay attached to the right case while you get on with the job.
On the road
Reception keeps working
Calls, appointments and measurements stay attached to the right case while you get on with the job.
- Case created
You set off. Griffi answers the phone.
The caller’s name, request and callback number are captured together in the right case.
- Appointment confirmed
A customer books while you are on the job.
Griffi offers only approved time slots and sends an SMS confirmation once the appointment is booked.
- Waiting for approval
Measurements dictated. Quote ready for review.
You review the items and price before approving anything.
After hours
One glance instead of a second shift
Check the day at a glance while reception remains covered after closing time.
After hours
One glance instead of a second shift
Check the day at a glance while reception remains covered after closing time.
- Everything in view
Your day is organised in HQ.
Calls, appointments, document drafts and open replies are in one place. Payment reminders are still sent manually.
- Watch the 52-second case
A burst pipe after hours.
Griffi asks about danger first and follows only the company’s approved emergency-service rules.
52 seconds · AI-generated example
A burst pipe after hours: hear how Griffi responds.
Griffi asks the safety questions first, follows only approved rules and hands over to the on-call team only when that route has been configured.
Watch the emergency-service demoGriffi is not an emergency line: it does not transfer callers to emergency services or make a professional assessment of the danger.
No new hardware. No provider switch. Keep your current number. Route calls to AI Phone when needed, and use Griffi HQ in your browser.
Start with the time Griffi could give back to you.
From €49 net/month · Griffi Komplett €209 instead of €237 Enter your current workload to compare time saved with the price. Your inputs are not stored.
Step 1 of 4
What is your trade?
Step 2 of 4
Do you work on your own or are there several of you?
Step 3 of 4
How often does your phone ring on a normal working day?
Step 4 of 4
When you are on site: how often can you actually pick up?
Be honest. This is exactly what decides what you are missing.
Estimated time saved: around 9 hours per month. Model assumption: around 63 of 210 calls a month currently go unanswered. Griffi Standard + AI Phone. expected €188 net per month
Your result
Estimated time saved: around 9 hours per month.
Model assumption: around 63 of 210 calls a month currently go unanswered.
Griffi Standard + AI Phone
expected €188 net per month
Includes 500 call minutes, then €0.35 per started connected minute.
Calculated with approx. 10 calls a day, 10 invoices and quotes a month and 2 minutes per call.
Roughly right? Change it here
All prices net plus statutory VAT. No revenue guarantee.
Sound familiar?
The working day ends. The admin shift begins.
Unanswered calls, unfinished quotes and loose notes spill into your evening. In businesses with 2 to 49 employees, bureaucracy takes 18 to 90 hours a month, depending on company size.
9:30 pm, kitchen table
Two quotes and a payment reminder still to write. The paperwork has waited all day for you.
The information is somewhere
The measurements are in the other van. The customer’s approval is buried in a chat thread.
Source: KfW Research, Fokus Volkswirtschaft No. 495 (April 2025), KfW SME Panel 2024; the 90 hours apply to 10 to under 50 employees
Griffi takes that work off your hands. Every call, enquiry and note becomes a case that keeps moving while you are on site.
What you gain
The capacity of an extra colleague, without another app to manage.
Griffi brings more focus, continuity and practical support to the working day. Choose the modules that fit your team.
More thinking capacity
Understands your processes and keeps the context in view.
A reliable memory
Keeps open cases and deadlines visible for your team.
An extra pair of hands
Prepares quotes, invoices and replies for review.
The building blocks
HQ is always included. Add the modules that fit your work.
Every base plan gives your business one shared memory and workspace. Add only the modules that solve a real problem for your team.
Quote → order confirmation → delivery note → invoice → e-invoice → dunning · included in every tier from €49
In every base plan
- Contacts, leads, cases and tasks
- Quotes, order confirmations, delivery notes & invoices included
- Knowledge base: your business, your rules
- AI webchat with human takeover
- Guided setup: step by step, currently €0
AI Phone
Answers when you cannot, captures the request, books approved appointments and sends SMS confirmations.
View detailsInbox Agent
Files inbound email to cases and prepares ready-to-review reply drafts.
View detailsAppointments & Follow-up
A booking page, reminders and follow-ups, including the quote that has been waiting since last week.
View detailsAPI / Integrations
Your data, your integrations: access to contacts, cases and documents.
View detailsNeed to check an e-invoice?
The free validator checks ZUGFeRD, Factur-X and XRechnung directly in your browser.
Live
Your new colleague
Your office listens to you.
Ask about a customer, find details from previous jobs and have a quote or invoice prepared. Griffi uses your business knowledge. You review the draft and approve.
See Griffi listen, think and speak. Tap the line to try it.
Finds the knowledge you need
Find contacts, cases and business knowledge with one question instead of five clicks.
Prepares the time-consuming work
Turn a conversation into notes, quotes and invoice drafts, ready for your review.
Leaves decisions to you
You approve quotes, invoices and email replies. Appointment confirmations and reminders follow your configured rules. There is no public WhatsApp channel.
And it does not have to be called Griffi in your business. Your company, your choice of name.
Clear boundaries
Griffi supports the work. You remain in control.
Available today
HQ, knowledge base, webchat, AI phone, documents and appointments, depending on configuration.
Designed for review
Dictation, documents and email replies stay as drafts until you approve them.
Scoped automation
You approve quotes, invoices and email replies. Appointment confirmations and reminders follow your configured rules.
Documented safeguards
Specific locations, contracts and human control.
No review stars, customer counts or blanket compliance promises: every statement links to published evidence.
Database & files
The central application database runs at Hetzner in Nuremberg. All customer files and encrypted external backups are stored in Cloudflare R2 with EU data location.
Source: Privacy notice →Text AI in the EU
Text and document processing is configured for inference and data residency in the EU region.
Source: Privacy notice →Your number stays
No new hardware, no switching providers: for the AI phone you simply set up call forwarding. Griffi and the HQ run in the browser.
Source: AI phone →Human control
Drafts and sensitive steps remain reviewable; direct AI interaction is disclosed and professional decisions remain with the company.
Source: Transparency page →How we verify
We test Griffi on real calls before a change reaches you.
A new prompt or model can break a booking even when the conversation sounds fine. That is why we test Griffi with Quality Lab: controlled calls, measured outcomes and evidence you can follow.
The real audio chain
Telephony, speech recognition, the model and its response are tested together, not as isolated text.
Same scenario, before and after
The same approved test runs before and after every change.
Evidence, not gut feeling
Missing proof never counts as a pass.
One Griffi across borders
One platform. Eight country profiles.
France, Belgium, Luxembourg, the Netherlands, Austria, Switzerland, Great Britain and Türkiye share the same Griffi core. Each market has its own language, currency, tax and document profile, validated locally before the first real workflow goes live.
🇫🇷 France 🇧🇪 België / Belgique 🇱🇺 Luxembourg 🇳🇱 Nederland 🇦🇹 Österreich 🇨🇭 Schweiz / Suisse 🇬🇧 Great Britain 🇹🇷 Türkiye
Built in Saarland
Developed by n3tz. Made for your business.
Griffi comes from n3tz, a software company in Saarbrücken focused on process improvement, custom software and consulting. Our founder Tarik Ermis has built software since 2016 and AI projects since 2021. Griffi is one of our four products and brings enquiries, phone calls, documents and appointments together in your business.
Who builds GriffiFrequently asked questions
Straight answers to practical questions.
Is Griffi a phone assistant?
AI Phone is one module within Griffi. The full product connects calls, emails, documents, appointments and tasks in one shared case history.
Do I need every module?
No. Combine Light or Standard with the modules you actually need. Premium includes AI Phone, Inbox Agent and Appointments & Follow-up; quotes and invoices are included in every tier.
What does it cost to start?
New customers receive one free 14-day trial of the agreed configuration. Plans then start at €49 net per month; the Starter Bundle with Light and AI Phone costs €119 net per month. We agree the setup and start the trial together.
Does Griffi act completely autonomously?
No. Griffi automates clearly defined steps. Drafts, sensitive actions and professional decisions stay with people wherever judgement is required.
How do I currently get started with Griffi?
The current entry point is the pilot programme. Book a call and we will choose the first case, agree the configuration and plan the 14-day trial together.
Where is my business data stored?
The central application database runs on Hetzner infrastructure in Nuremberg. Customer files and encrypted external backups are stored in Cloudflare R2 with EU data location. Text AI runs in the EU; real-time voice currently uses US services under the EU-US Data Privacy Framework. The privacy notice and DPA document this split transparently.
Make the end of the working day feel like the end again.
Shape Griffi around the way your business actually works. We review the setup together and start with the case that costs you the most time today.