Griffi pricing: choose the support your office needs.

Griffi answers calls, organizes enquiries and prepares documents. Choose the base plan and modules that fit your business.

14-day free trial
monthly cancellation
no setup fee

Try Griffi

All prices exclude VAT, which is added at the statutory rate.

Start with one user

Griffi Light

€49 per month excl. VAT

Contacts, leads and cases in one place.
Griffi prepares quote and invoice drafts.
1 user · 1 location · 20 finalised documents/month in the shared pool.

Try Griffi

Add the phone

Starter Bundle · Light + AI Phone

€119 per month excl. VAT

Everything from Light.
Griffi answers the phone while you are up on the roof.
250 started connected call minutes/month included.

Try Griffi

Our recommendation

Handle calls and email

Griffi Komplett

€209 per month excl. VAT €237

Griffi answers calls and records what the caller needs, even in the evening.
Your inbox is pre-sorted, the replies are already drafted.
Griffi prepares quotes, invoices and reminder letters. You review and approve.
Unlimited users · 3 admins · 1 location.
AI Phone + Inbox Agent included; Appointments & Follow-up available separately.
150 finalised documents/month; 500 emails/month as a recommended volume.

Try Griffi

Several locations or high volume? Griffi Premium at €299/month also includes Appointments & Follow-up.

Separate n3tz offer · No self-service

Company brain with n3tz Atlas

from €1,500 per month excl. VAT

For company groups and multi-location businesses: approved procedures and company knowledge with traceable changes, usable by Griffi, ChatGPT, Claude and your own agents. Not a Griffi plan and no trial period: setup, term and scope are agreed in a call.

Interested? Book a call

In every package

HQ with contacts and cases · quotes & invoices · knowledge base · webchat you can take over · guided setup

All details: Light to Premium, every module, every counting rule Start to finish: base plans €49–€299, four modules from €9, volumes and overage

1 · The base plan sets the size

Griffi Light · €49 1 user · 1 admin · 1 location · 20 documents/month

Griffi Standard · €99 Unlimited users · 3 admins · 1 location · 150 documents/month

Griffi Premium · €299 Unlimited users · 5 admins · 3 locations · 750 documents/month

Enterprise On request: Multi-location, API/SLA, governance, high volume

2 · The modules set what Griffi takes over

AI Phone 24/7 answering, qualification, log and summary of your calls. €89

Inbox Agent Classifies inbound emails, assigns them to leads and cases, and drafts replies. €49

Appointments & Follow-up Booking page/calendar, reminders, waitlist and review follow-up. €39

API / Integrations Programmatic access and integration with existing tools and systems. €9

AI Phone, Inbox Agent and Appointments & Follow-up are included with Premium. API/Integrations remains separately addable at every tier, including Premium. Resource Management is in planning and not bookable yet.

3 · When you need more than is included

Phone minutes and SMS are the only items counted beyond what is included: €0.35 per started connected minute, €0.25 per successfully sent SMS. Ringing, detected spam and failed calls cost nothing. Standard and Premium can be booked yearly. The annual amount equals ten monthly prices.

Quotes, order confirmations, delivery notes, invoices, credit notes/cancellations, payments and dunning are no longer a module. They belong to every base plan. A shared document pool counts finalised quotes, order confirmations, delivery notes and invoices together. No need to switch: export invoices and receipts as CSV, including a DATEV Buchungsstapel (EXTF format) file, for DATEV, Lexware and similar tools.

Two ready-made bundles

Griffi Komplett: €209/month

Complete reception + invoicing: Griffi Standard, AI Phone and Inbox Agent bundled

€209 instead of €237 configured separately, €28 saved. While public sales are closed, we work out the right module combination with you in the pilot consultation.

Try Griffi

Starter Bundle: Griffi Light + AI Phone for €119/month

Griffi Light + AI Phone, permanent entry price for solo businesses, instead of €138 when booked separately.

Discuss the Starter Bundle

None of these fit? Answer four questions from your working day. We calculate the cheapest matching plan for you.

Step 1 of 4

What is your trade?

Step 2 of 4

Do you work on your own or are there several of you?

Step 3 of 4

How often does your phone ring on a normal working day?

Step 4 of 4

When you are on site: how often can you actually pick up?

This helps estimate how many calls go unanswered.

Your result

Estimated time saved: around 9 hours per month.

Model assumption: around 63 of 210 calls a month currently go unanswered.

Griffi Standard + AI Phone

expected €188 per month excl. VAT

Includes 500 call minutes, then €0.35 per started connected minute.

Calculated with approx. 10 calls a day, 10 invoices and quotes a month and 2 minutes per call.

Roughly right? Change it here

Calls per working day

Invoices and quotes per month

Griffi should handle my email too Griffi should book appointments and follow up too

All prices exclude VAT, which is added at the statutory rate. No revenue guarantee.

Plan your 14-day trial Call Griffi live

Calculate with my own numbers

I want to do the maths myself

Calculate in detail: all numbers and assumptions

Base plan, modules and any extra usage. How pricing is built

How pricing is built

Base plan, modules and any extra usage.

Your price combines the base plan, modules and any overage. Your inputs stay in the browser until you open or copy the booking link.

Base plan

Light, Standard or Premium determine users, locations and recommended capacities. Quotes & invoices are included at every tier. Enterprise covers larger or special configurations.

Modules

With Light and Standard, add only the areas Griffi should handle. Premium bundles AI Phone, Inbox Agent and Appointments & Follow-up; API/Integrations remains addable. Resource Management is in planning and not bookable yet.

Overage

Only phone and SMS have clearly defined usage charges beyond their included volumes.

Special cases and contract details Healthcare, pilot programme, volume notes and terms

Document core in every tier from €49: quote → order confirmation → delivery note → invoice → e-invoice → dunning

Solo entry point: Griffi Light + AI Phone for €119/month

Healthcare providers: waitlist only for now

Griffi is not publicly bookable for healthcare providers at present. Until suitable provider clearance or an alternative is confirmed in writing, we do not go live with configurations for clinical practice, medical advice, diagnosis or treatment.

Pilot programme: configure it together

Public sales are currently closed. Pricing and the calculator remain visible as transparent guidance; the entry point is a call where we plan your first case, configuration and trial together.

Terms and conditions (German)

Why modular? Which plan fits your workload?

Why modular?

Which plan fits your workload?

A solo business with a small number of cases needs different capacity from a team with several locations. Griffi therefore separates the shared HQ from the work modules. Quotes and invoices are always included; you only pay extra when Griffi should also take over phone, inbox or appointments.

Premium automatically bundles the three core modules AI Phone, Inbox Agent and Appointments & Follow-up plus higher volumes. API/Integrations remains separately addable even with Premium; Resource Management is in planning and not bookable yet. Standard suits teams that want to combine modules selectively. Light is a small monthly entry point without annual billing; for solo businesses, the Starter Bundle with AI Phone is often the cheapest option.

The ROI calculator is not a savings promise. It exposes adjustable assumptions for time value, call duration and potential revenue so that you can judge the economics with your own numbers.

AI phone in detail

What the AI phone module costs on top of your base plan.

The phone module comes on top of every base plan (Premium already includes it in the base price). The included minutes are started minutes of actually connected AI calls per billing month; ringing, spam and failed calls do not count.

Base plan	Base price	Phone module	Included minutes/month	Overage per minute
Light	€49/month	€89/month	250	€0.35
Standard	€99/month	€89/month	500	€0.35
Premium	€299/month	included in the base price	1,000	€0.35

Pricing FAQ

Answers to the key contract questions.

How is the Griffi price calculated?

Pricing consists of a base plan (quotes & invoices already included), selected modules and, where applicable, transparent overage for connected phone minutes or successfully sent SMS.

What is included in every base plan?

Every plan includes Griffi HQ with contacts, leads, cases and tasks, quotes/delivery notes/invoices in the shared document pool, the knowledge base, AI webchat with human takeover, notifications, roles and data access.

Which base plan fits my business?

Light is for exactly one user (for solo businesses, the Starter Bundle with AI Phone for €119/month is often the cheapest option). Standard and Premium include unlimited users and differ by admins (3 vs. 5), volumes and locations; Premium includes AI Phone, Inbox Agent and Appointments & Follow-up automatically. The calculator also considers volumes and billing interval.

Can I book the modules individually?

With Light and Standard, every one of the four modules can be selected and combined individually. Premium already bundles AI Phone, Inbox Agent and Appointments & Follow-up in its base price; API/Integrations remains separately addable even with Premium. Resource Management is in planning and not bookable yet.

What is the Starter Bundle?

As the Starter Bundle, Light + AI Phone costs €119/month permanently instead of €138 separately. It is a fixed entry price for solo businesses, not a time-limited discount.

How do yearly pricing and expected overage work?

Standard and Premium support annual billing. The annual amount equals ten monthly base prices. Expected overage is shown as a monthly estimate and is not included in the annual base price.

What counts as AI Phone and SMS usage?

AI Phone counts started minutes of an actually connected AI call; ringing, identified spam and failed calls do not count. SMS counts successfully sent, non-duplicated messages.

What does setup cost?

Nothing. The setup assistant guides you through the configuration step by step and is included free of charge in every base plan. The former separate setup service no longer exists.

How do I get started while public sales are closed?

Book a pilot-programme call. Together we review your first case, the matching base plan and modules, and plan the trial; pricing and the calculator remain visible for guidance.