Answer
Inbound calls are answered during the agreed times.
AI phone assistant for Luxembourg: Griffi answers.
AI Phone is one input channel of Griffi. For businesses in Luxembourg, the languages French, German and English, responsibilities and callback routes are configured explicitly; every captured contact becomes a case in one shared HQ.
For Luxembourg & cross-border teams
Griffi on the phone
Griffi answers and records the next step.
Structure
Contact, request and defined questions are captured traceably.
Continue in HQ
Summary, history and next task remain attached to one case.
Module price
AI Phone: €89 per month excl. VAT, plus a base plan from €49. Included with Premium.
Try it yourself
Call +49 6898 4989979. Griffi, the digital office assistant, picks up the call itself. Hear live how your request is captured and the next step is prepared. Free, no sign-up.
You are talking to the AI, not a salesperson.
Multilingual workflows in the Greater Region
Griffi is based across the border in Saarbrücken. Required business languages, locations, availability and handovers are defined clearly before a cross-border setup starts.
For businesses in Luxembourg and these places
One configuration can cover several locations and responsibilities. The exact scope depends on the selected base plan.
- Luxembourg City
- Esch-sur-Alzette
- Differdange
- Dudelange
- Ettelbruck
- Diekirch
- Strassen
- Bettembourg
FR, DE and EN by defined workflow
Greeting, questions and next steps are configured for the business languages actually required.
Route cross-border teams and locations
Responsibility, callback route and location are defined as rules instead of being left to the conversation.
Document the GDPR/CNPD context
Purpose, roles and data flows are documented before use. This does not replace a legal review of the specific setup.
Availability and limits
- No generally available live transfer
- No medical assessment or triage
- No public WhatsApp availability
- No follow-up modules without confirmed configuration
How should Griffi answer calls for your business?
We agree forwarding, active times, knowledge, qualification questions and the next step together.