Get settled first
Griffi Light
€49 net per month
- Contacts, leads and cases in one place.
- Griffi writes your quotes and invoices.
- 1 user · 1 location · 20 finalised documents/month in the shared pool.
Griffi. The intelligent office colleague that answers calls, organizes enquiries and prepares documents.
Our pricing model
Griffi pricing: choose the support your office needs.
Choose the base plan and modules that fit your business.
14-day free trial · cancel monthly · setup €0 · prices net
Further down it is all in one piece: plans, modules, counting rules.
Start small, or combine the work areas that fit.
Add the phone
Starter Bundle · Light + AI Phone
€119 net per month
- Everything from Light.
- Griffi answers the phone while you are up on the roof.
- 250 started connected call minutes/month included.
Our recommendation
Connect several steps
Griffi Komplett
€209 net per month €237
- Griffi answers calls and records what the caller needs, even in the evening.
- Your inbox is pre-sorted, the replies are already drafted.
- Quote, invoice, reminder: written. You check and approve.
- Unlimited users · 3 admins · 1 location.
- AI Phone + Inbox Agent included; Appointments & Follow-up available separately.
- 150 finalised documents/month; 500 emails/month as a recommended volume.
Several locations or high volume? Griffi Premium at €299/month: everything above plus appointments & follow-up. It is in the details below.
Separate n3tz offer · No self-service
Interested? Book a call Company brain with n3tz Atlas
from €1,500 per month excl. VAT
For company groups and multi-location businesses: approved procedures and company knowledge with traceable changes, usable by Griffi, ChatGPT, Claude and your own agents. Not a Griffi plan and no trial period: setup, term and scope are agreed in a call.
In every package
HQ with contacts and cases · quotes & invoices · knowledge base · webchat you can take over · guided setup
All base plans, modules, volumes and usage rules.
All details: Light to Premium, every module, every counting rule Start to finish: base plans €49–€299, four modules from €9, volumes and overage
1 · The base plan sets the size
Griffi Light · €49 1 Users · 1 Admins · 1 Locations · 20 documents/month
Griffi Standard · €99 unlimited Users · 3 Admins · 1 Locations · 150 documents/month
Griffi Premium · €299 unlimited Users · 5 Admins · 3 Locations · 750 documents/month
Enterprise On request: Multi-location, API/SLA, governance, high volume
2 · The modules set what Griffi takes over
AI Phone 24/7 answering, qualification, log and summary of your calls. €89
Inbox Agent Classifies inbound emails, assigns them to leads and cases, and drafts replies. €49
Appointments & Follow-up Booking page/calendar, reminders, waitlist and review follow-up. €39
API / Integrations Programmatic access and integration with existing tools and systems. €9
AI Phone, Inbox Agent and Appointments & Follow-up are included with Premium. API/Integrations remains separately addable at every tier, including Premium. Resource Management is in planning and not bookable yet.
3 · When you need more than is included
Phone minutes and SMS are the only items counted beyond what is included: €0.35 per started connected minute, €0.25 per successfully sent SMS. Ringing, detected spam and failed calls cost nothing. Standard and Premium can be booked yearly. The annual amount equals ten monthly prices.
Quotes, order confirmations, delivery notes, invoices, credit notes/cancellations, payments and dunning are no longer a module. They belong to every base plan. A shared document pool counts finalised quotes, order confirmations, delivery notes and invoices together. No need to switch: export invoices and receipts as CSV, including a DATEV Buchungsstapel (EXTF format) file, for DATEV, Lexware and similar tools.
How other businesses put it together
Griffi Komplett: €209/month
Complete reception + invoicing: Griffi Standard, AI Phone and Inbox Agent bundled
€209 instead of €237 configured separately, €28 saved. While public sales are closed, we agree the right module combination with you during the pilot consultation.
Starter Bundle: Griffi Light + AI Phone for €119/month
Griffi Light + AI Phone, permanent entry price for solo businesses, instead of €138 separately, permanently.
Four questions to the right plan.
None of these fit? Answer four questions from your working day. We calculate the cheapest matching plan for you.
Step 1 of 4
What is your trade?
Step 2 of 4
Do you work on your own or are there several of you?
Step 3 of 4
How often does your phone ring on a normal working day?
Step 4 of 4
When you are on site: how often can you actually pick up?
Be honest. This is exactly what decides what you are missing.
Estimated time saved: around 9 hours per month. Model assumption: around 63 of 210 calls a month currently go unanswered. Griffi Standard + AI Phone. expected €188 net per month
Your result
Estimated time saved: around 9 hours per month.
Model assumption: around 63 of 210 calls a month currently go unanswered.
Griffi Standard + AI Phone
expected €188 net per month
Includes 500 call minutes, then €0.35 per started connected minute.
Calculated with approx. 10 calls a day, 10 invoices and quotes a month and 2 minutes per call.
Roughly right? Change it here
All prices net plus statutory VAT. No revenue guarantee.
Capacity plus work areas plus real usage. How pricing is built
How pricing is built
Capacity plus work areas plus real usage.
The calculator separates three elements so you can see what you are paying for. Inputs stay in your browser until you deliberately open or copy the booking link.
Base plan
Light, Standard or Premium determine users, locations and recommended capacities. Quotes & invoices are included at every tier. Enterprise covers larger or special configurations.
Modules
With Light and Standard, add only the areas Griffi should handle. Premium bundles AI Phone, Inbox Agent and Appointments & Follow-up; API/Integrations remains addable. Resource Management is in planning and not bookable yet.
Overage
Only phone and SMS have clearly defined usage charges beyond their included volumes.
Special cases and contract details Healthcare, pilot programme, volume notes and terms
Document core in every tier from €49: quote → order confirmation → delivery note → invoice → e-invoice → dunning
Solo entry point: Griffi Light + AI Phone for €119/month
Healthcare providers: waitlist only for now
Griffi is not publicly bookable for healthcare providers at present. Until suitable provider clearance or an alternative is confirmed in writing, we do not take configurations for clinical practice, medical advice, diagnosis or treatment live.
Pilot programme: configure it together
Public sales are currently closed. Pricing and the calculator remain visible as transparent guidance; the entry point is a call where we plan your first case, configuration and trial together.
Pricing v2 Terms (German)Why modular? An AI colleague should match the actual workload.
Why modular?
An AI colleague should match the actual workload.
A solo business with a small number of cases needs different capacity from a team with several locations. Griffi therefore separates the shared HQ from the work modules. Quotes and invoices are always included; you only pay extra when Griffi should also take over phone, inbox or appointments.
Premium automatically bundles the three core modules AI Phone, Inbox Agent and Appointments & Follow-up plus higher volumes. API/Integrations remains separately addable even with Premium; Resource Management is in planning and not bookable yet. Standard suits teams that want to combine modules selectively. Light is a small monthly entry point without annual billing, often cheapest solo as the Starter Bundle with AI Phone.
The ROI calculator is not a savings promise. It exposes adjustable assumptions for time value, call duration and potential revenue so that you can judge the economics with your own numbers.
AI Phone Inbox Agent Appointments & Follow-up API / Integrations
Pricing FAQ
Answers to the important contract questions.
How is the Griffi price calculated?
Pricing consists of a base plan (quotes & invoices already included), selected modules and, where applicable, transparent overage for connected phone minutes or successfully sent SMS.
What is included in every base plan?
Every plan includes Griffi HQ with contacts, leads, cases and tasks, quotes/delivery notes/invoices in the shared document pool, the knowledge base, AI webchat with human takeover, notifications, roles and data access.
Which base plan fits my business?
Light is for exactly one user (often cheapest solo as the Starter Bundle with AI Phone for €119/month). Standard and Premium include unlimited users and differ by admins (3 vs. 5), volumes and locations; Premium includes AI Phone, Inbox Agent and Appointments & Follow-up automatically. The calculator also considers volumes and billing interval.
Can I book the modules individually?
With Light and Standard, every one of the four modules can be selected and combined individually. Premium already bundles AI Phone, Inbox Agent and Appointments & Follow-up in its base price; API/Integrations remains separately addable even with Premium. Resource Management is in planning and not bookable yet.
What is the Starter Bundle?
Light + AI Phone costs a permanent €119/month as the Starter Bundle instead of €138 separately, a fixed entry price for solo businesses, not a time-limited discount.
How do yearly pricing and expected overage work?
Standard and Premium support annual billing. The annual amount equals ten monthly base prices. Expected overage is shown as a monthly estimate and is not included in the annual base price.
What counts as AI Phone and SMS usage?
AI Phone counts started minutes of an actually connected AI call; ringing, identified spam and failed calls do not count. SMS counts successfully sent, non-duplicated messages.
What does setup cost?
Nothing. The setup assistant guides you step by step through the configuration, included at €0 in every base plan. The former separate setup service no longer exists.
How do I get started while public sales are closed?
Book a pilot-programme call. Together we review your first case, the matching base plan and modules, and plan the trial; pricing and the calculator remain visible for guidance.
A good configuration starts with your real working day.
Calculate which base plan and modules fit your business, then book a call for the pilot programme.
Become a pilot customer